Welcome to Leaver & Son, Acoustic Piano Specialists.  Leaver & Son is the registered trading name for Leaver Pianos Australia Pty Ltd.  

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These Terms and Conditions outline the rules and guidelines for using our website and purchasing pianos and accessories from our Adelaide and Hobart stores in Australia.  By using our website, you agree to comply with these Terms and Conditions.  Please take a moment to read and understand them.

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Ownership and Use of Website Content

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The content on our website, including text, images, videos and logos, belongs to Leaver & Son or our content suppliers.  You are not permitted to copy, modify, use or distribute any part of this website or content without our permission.

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Product Information, Pricing and Payment

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We do our best to provide accurate and up-to-date information about our pianos and accessories, including descriptions and prices.  However, we cannot guarantee the accuracy of this information.  If you rely on it, you do so at your own risk.

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The prices of our pianos and accessories are shown in Australian dollars (AUD), include GST and can change without notice.  

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While we try to ensure that all prices on our website are accurate, errors may occur.  If we discover an error in the price of a piano or accessory you offer to purchase, we will inform you as soon as possible and give you the option of reconfirming your offer at the correct price or cancelling it.  If we are unable to contact you, we will treat your offer as cancelled.  Any money you have paid will be refunded to you if your offer is cancelled.

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Orders and Delivery

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When you place an order with us, it is considered an offer to buy according to these Terms and Conditions.  We can accept or decline your order at our discretion.  We will do our best to deliver the order within the agreed timeframe, but specific delivery dates cannot be guaranteed.

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Returns and Refunds

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As pianos are high-value items, we do not offer returns for change of mind purchases.  

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Please contact us immediately if you encounter any issues with your purchase and we will work with you to find a suitable solution.  Should a return or exchange of piano be deemed necessary by us, you will be responsible for any associated freight costs.  In the case of a return, the original purchase price less freight costs will be refunded to you.

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Limitation of Liability

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We are not responsible for any direct, indirect, or consequential damages arising from your use of our website or the pianos or accessories you purchase from us.

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Changes to Terms and Conditions

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We may update these Terms and Conditions from time to time.  Any changes will be effective immediately upon posting on our website. Please check back regularly to stay informed.

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By using our website and purchasing pianos or accessories from Leaver & Son, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.  If you do not agree with any part of these Terms and Conditions, please do not use our website or make a purchase.

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If you have any questions or concerns about these Terms and Conditions, please contact us at enquiry@leaverandson.com.au or via our Contact Us page.

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Updated: 14 August 2025